As a Thank You to The Funeral Industry and its Professionals for Their Contributions During Covid-19, shiva.com and eCondolence.com will conduct Complimentary Technology Evaluations to Help With Preparedness for What Experts say is “Coming in the Fall.”

As an act of gratitude and thankfulness to those often referred to as “last responders,”  eCondolence.com and shiva.com, the leading companies modernizing the death industry, today announced it will provide funeral homes and cemeteries with a complimentary consultative audit and evaluation of their technology and marketing platforms. 

“Due to the Covid-19 anti-gathering laws and increase in deaths, the funeral industry and its professionals faced major challenges and had to change quickly to help grieving families. They stepped up and delivered,” says Michael Schimmel, CEO of shiva.com and eCondolence.com. “The funeral industry embraced three years of new technology in fewer than three months and as a thank you for the families they helped in an unprecedented, confusing and deeply sad time, we want to give back and make sure they receive the support and guidance navigating the new normal. ”

Experts at eCondolence.com and shiva.com will review technology platforms including websites, email, marketing, customer management and other tools the industry uses to guide on best practices and help ensure funeral homes continue to deliver the  best client experience for families. 

Recent pandemic anti-gathering and physical distancing rules made it challenging to host a traditional funeral. In response, eCondolence.com and shiva.com immediately released  Viewneral, a proprietary enhanced and easy-to-use virtual funeral, wake, shiva and memorial system developed for the funeral industry and powered by Zoom in partnership. Viewneral is now used by funeral homes and cemeteries across the country. 

Viewneral is just one piece of the eCondolence and shiva.com suite of services that includes a Funeral Home Arrangement Center, a comprehensive online resource that allows families with an easy and streamlined way to research and schedule funeral arrangements directly with funeral homes from the comfort of their homes. In addition to scheduling arrangement meetings, funerals and ViewneralsTM The Funeral Home Arrangement Center, also provides funeral homes with an increased digital marketing footprint and customer relationship management tools. 

For more information or to schedule a Complimentary Technology and Communications Evaluation for a funeral home or cemetery, please contact us at 877-724-4002 ext 505 or email [email protected].  


About eCondolence and shiva.com

As part of the extensive Sympathy Brands portfolio, eCondolence.com and shiva.com connect families and funeral homes through the stages of planning, service, and aftercare with its consumer brands, proprietary Viewneral™ technology, and nationwide concierge services. The companies provide a modern approach to end-of-life matters. Sympathy Brands strategic partners include best-in-class funeral homes, cemeteries, insurance companies, non-profits, bakeries and caterers to make planning and fulfillment supportive, convenient and seamless. For more information please visit eCondolence.com, shiva.com and sympathybrands.com.