Who is Keeper and what product and services do you provide?
Keeper (previously named Qeepr) offers a full suite of digital memorialization tools that connect funeral professionals and cemeterians with their families. Our goal is to build new and engaging experiences for families by allowing them to build a legacy for themselves, or for a loved one, with interactive features including unlimited image and video uploads, tributes, digital guestbook, full genealogy, and more. We capture family emails with every site interaction, enabling funeral homes to easily send custom email communications and marketing. Keeper also offers kiosk and mobile app solutions for quick access to online memorial pages, walk-to-grave directions, daily service schedules, and more.
What makes Keeper unique?
Keeper is unique because our services are offered to families throughout their entire experience with a funeral home or cemetery. We firstly have a program that allows families to start building out their own legacies during the pre-need process, empowering them to store their most cherished memories, mark their life milestones and tell their own story. For at-need families, our online memorials allow their community to reach out and add their own memories, while giving the family administrative privileges to their loved one’s memorial to build a true celebration of life. Keeper also has built-in aftercare where messages are automatically sent to families at key moments, including anniversaries.
Keeper then continues to serve families at cemeteries. Our tool makes entire cemeteries discoverable with integrated interment records, cemetery maps, walk-to-grave directions and interactive mobile technology that scans a monument to discover a life story.
How does Keeper provide a solution for funeral homes and cemeteries?
Cemeteries and funeral home-cemetery combinations, benefit from Keeper’s platform because it can merge all the different systems and technology they may use – including their funeral home database, interment records, cemetery mapping, tribute videos and marketing – into one simple tool for families. It enables all of the information from the different systems that may be in use, to be viewed and utilized on one simple application. All of this information is then easily accessible by families, improving customer service while reducing the amount of inquiries to office staff.
What are the benefits to funeral homes and cemeteries using Keeper?
Keeper was built with modern social media design and principles, encouraging user engagement at every stage. With every memorial page contribution, customer emails are captured and are added to our email marketing platform, allowing funeral homes and cemeteries to send direct email campaigns to families, generate pre-need sales, as well as sell products and additional services.
Keeper customers see an increase in customer satisfaction, engagement, and family retention by improving communication and adding desirable services that allow them to stand out from the competition.
What are some notable projects Keeper has worked on?
In addition to the funeral homes and cemeteries we serve across North America, Keeper is proud to have been selected as the product of choice for the United States Department of Veterans Affairs, National Cemetery Administration’s latest project, Veterans Legacy Memorial (VLM). VLM is an interactive online memorialization website designed to honor the service and sacrifice of American Veterans. Using Keeper’s application, VLM enables visitors to pay tribute and share the life stories of Veterans, ensuring Veteran life stories will never be forgotten. Keeper has memorialized nearly 4 Million Veterans in 136 National Cemeteries.
How would a funeral home contact Keeper for more information on your products?
We can be reached at [email protected] or by calling 1-844-970-7900.