CLINTON, NC – October 18, 2017 – Aftercare.com announced today a free online survey tool that makes it effortless to get valuable feedback from families after the services are over.
With this game changing tool, funeral homes and cemeteries can now invite a family by email or text to complete a follow up survey online. The survey tool is completely free and surveys are unlimited.
“We’ve talked with thousands of funeral professionals over the past year about aftercare and the one constant interest was in having a follow up survey. It really got us thinking how much value we could provide if we built a tool that made getting feedback super easy and then gave it to every funeral home and cemetery in the country”, said Ellery Bowker, founder of Aftercare.com. “We are pleased this tool is now available.”
Starting today, any funeral home or cemetery can sign up for a free account and be ready to send their first survey in ten minutes. Any of the questions on the survey can be changed to suit their firm and after the services are over, the director will simply enter the email address or mobile number of each person they want to invite and then choose the date to send it. When someone completes the survey, the funeral home or cemetery will get a notification.
By creating the Free Survey Tool, Aftercare.com continues to demonstrate their long-term commitment to helping funeral homes and cemeteries stay in touch with their families and build relationships that can often lead to more preneed and at-need opportunities.
Aftercare.com also offers the Aftercare Card Program which is an automated program that sends out four cards plus a survey to families during the first year following their loss. This allows funeral directors or family service counselors to serve at-need families while showing previous families that they are still thinking of them.
Please visit www.aftercare.com for more information.